Thursday, October 18, 2012

Measuring Sponsorship- Module 6


Measuring Sponsorships

        I am assuming Bob’s Classic kicks objective was to gain exposure by having the radio stations sponsor their launch party. I would say this is a good idea because the radio stations are the one of Detroit’s core marketing tool especially for the type of audience for Bob’s Classic kicks. The radio stations are known for supporting and sponsoring new business and small business ventures.
 
·         Bobs classic kicks event was a launch/ kickoff party type of event. They can measure how effective it was to have the radio stations there to help there event and improve their customer base. 

Here are some ways they can measure:

·         Measure the increase in market share and market penetration with social media likes, mentions, responses to invites and feedback/ reviews.

·         Ratio of new to existing customers –I recall signing up for update notifications and catalogs. They also had displays of shoes there to grasp customer exposure. They also had customer order shoes there at the launch event. With that being said they can simply measure how many people signed up for the mailing list and how many people signed up when they came to the event. They can measure how many orders they had made for shoes and keep track of profit made just from the launch party. I am pretty sure they had goals set. 

·         Percent change in perception- You can also see how this has modified by referring to social media channels and see the comments. They trace people’s reaction towards the event and how they felt about it. They can also provide survey that asks questions like do you plan on visiting bob kicks and making future purchases? Would you refer us? Gage people to add to Facebook and follow twitter for all update etc.

Wednesday, October 17, 2012

Effects of Sponsorships- Module 6


    Module 6

Who were the sponsors? (if you remember)

Bobs classic kicks is a new shoe store that opened this past summer down town Detroit. While I was working at Quicken Loans, They had a kick off rally on Campus Martius and they had the hip hop radio stations 107.5, 97.9, and 9.55 all sponsoring the shoe store. They had food, all kind of visitors, and the radio show was promoting the shoe store heavily! it was definitely a good time.

    Did their sponsorship of the event affect your perception of them?  If so, how?

No, I actually think it was a good idea to have local Detroit radio stations sponsor and promote the new shoe store. The radio stations and Detroit are known for sponsor events like this. For example 97.9 sponsor the “coats for kids drive”. It is a positive charitable event and it gives both businesses publicity.  The hip hop/pop music radio stations and the type of shoes bob classic kicks sale kind of target the same type of audiences (Anybody or predominately teen - young adult age groups that is interested in urban, athletic, or vintage types of clothing or shoes). Not only that, The Detroit radio station Is supporting another Detroit business, so they are doing what is best for the city. 

    What other companies would have been a good fit for sponsoring the event? why?

The Somerset collection would have been a good business do to the fact that there is a small sector of the Somerset store downtown Detroit on Woodward. Somerset is also well established so this would have been a good opportunity to help the bobs classic kicks get more interests.

Effects on Usability of Website Performance- Module 6


  MODULE 6 - WEBSITE PERFORMANCE

 What were you trying to do?

It was just yesterday, I went on to my favorite hat website (www.lids.com) to purchase a snap-back baseball cap and some skully caps for winter. Usually, I would just go to the Lids store in the nearest mall but I decided to try and search what they had available online. I went searching under the sports tab category listed on the site and I noticed that they had “Greek Gifts” as a merchandise option. So I was trying to see if they had any caps with my fraternity letters stitched on it. So I placed my arrow over the sports tab to scroll down to Greek gifts and the menu would automatically close out.  So I am thinking to myself “MAN, what is going on...!” So I repeated the maneuver four or five times and it kept closing out and it made me frustrated.  So then I went over to the “brands tab” and the arrow scrolled down the list just fine without closing out. After that I went back to the sports tab to scroll down the list and it still closed out.  After that I just closed out the website and said forget it!

    How easy was it to do what you were trying to do?

I believe this was the simplest task that a company could have available for consumers on a website. Simply scrolling down a list of options couldn’t get any easier and straight to the point.

    What would have made it easier?

I think having a list then a “click to select an option” would have been easier. Due to the high amount of material options on the website, lids wanted to have category tabs with a list of materials under each tab. 

    How did your experience impact your perception of the company?

 No, it did not impact my perception about the company in a negative way at all because in a few hours it was working back to normal. Also, I usually go into the actual store and I always receive the best type of service, even if I do not go to the same mall for the Lids store I still receive great service.  I would like to mention if I was a first time visitor to the website and never had an experience inside the actual store my perception probably would have been different and affected negatively.

references: http://www.lids.com 


Sunday, October 14, 2012

Web Usability - Module 5

Web Usability Checklist


The image below is the following Web Usability check list that was ranked for Footlocker. Over all, there website is pretty well laid out. Something could be slightly improved which will be explained in the table.  Also there is a legend below that will explain the organization each section for web usability using color coordination.


Red Text :    Accessibility
Blue Text:     Identity
Green Text: Navigation
Orange Text: Content