Choose one of the measurement strategies you've created in a
previous week. Choose one of the KPIs
and discuss how you would build an Action Dashboard to improve executive
decision making. Include what would be
in each quadrant and why.
The measurement strategy I choose
was the strategy created for measuring influences in the community. A key
performance indicator for Kroger is to gain exposure from customers in the
community and to make sure every customer in the community is registered for a
Kroger card. Kroger cards are beneficial both ways. It builds point for Kroger
as the company and it is a great marketing tool because users can receive
discounts on products and receive coupon offers for frequent purchased items
and most customers are always about good sales and discounts.
First Quadrant: Number of people in the community
This gives Kroger as a company an
estimation of how many people as a whole lives in the neighboring locations of
the store. We will know how many sales papers to send out and coupon offers.
For this quadrant we just need to see numbers just to get straight to the point
to see the numbers we are working with and help determine cost estimation for
our influence material.
Second Quadrant: Number of people that registered for a Kroger card
We know that everyone in the
community are either non- Kroger shopper or people in the community that
already shop at Kroger with access to a Kroger card. This quadrant will distribute
numeric data of the number of people that
are Kroger shoppers and using the Kroger
card and how many that still shop at Kroger’s but does not have access to the
card.
Third Quadrant: Who we need to aim for
This Quadrant gives us the amount
of people we need to aim for. This will include a person that does not have
access to a Kroger card but should be influenced to register for one. In this
quadrant Kroger needs to also come up with some kind of numeric goal of how
many people they want to gain that will coincide with the monthly or yearly
sales goal.
Fourth Quadrant: Benchmarks
This quadrant will show graph data about three of Kroger’s
competitors. It will show if they offer any type of rewards card and it will
show how they are doing in sales. It will also show how big of an influence the
cards are if they have it available. I am sure there is some way to obtain this
information.
About forth quadrant, how to set up a reasonable benchmark?
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