Pizza Hut Franchise
I used Pizza hut as my chosen franchise. Pizza hut basically leaves everything up to
its customers. On the franchisee website
it states that:
“You’re in business
for yourself, but not by yourself. Pizza Hut provides innovative approaches to
customer engagement and continues a long history of brand awareness with
consistent marketing and advertising. “
From those initial statements, our focus points will be on
marketing and advertising and customer satisfaction. These are the crucial
factors for pizza huts success nationally. I have been to various pizza hut restaurant
over my lifetime and I must say that there is reasons as to why they are one of
my top favorite restaurant for pizza and it goes beyond the taste. That shows
that Pizza hut holds its brand to what they make it out to be. They are serious
about advertising and customer satisfaction.
Advertising and
Marketing
Each pizza restaurant I have been to be doing well in the
advertising and marketing side of business individually. They are very active
in their community, good quality commercial’s, billboards/ ad’s, online
marketing, and they have the willingness
to do sponsorships for different business and individuals, and the employees
play a role in advertising and marketing too based of the image they hold as an
employee. I have received great service and Pizza Hut really does make
everything about the customer.
Customer Satisfaction
The customer experience at each pizza hut restaurant in my
region has pretty much been the same. The employees are very respectful and
welcoming, my food is always fresh, and the service is done in an acceptable timely
manner. Customer engagement is key with
this company. Like any other pizza restaurant,
Customers are allowed to mix and match specialty pizzas and pizza hut would
actually advertise it. Pizza hut has had different contest and customer can receive
prizes. The local pizza hut customer involvement has been a success overall. It
seems the communication chains are working properly so I would advise Pizza Hut
to keep doing what they are doing.
Great post. I agree with your assessment of Pizza Hut. More often than not, their food and customer service are excellent.
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